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The facts. Finally in one place.
Bring the receipts, messages, and screenshots. We help you turn the loose ends into a clear record.
A real team in your cornerScams get personal.
Scams get personal.
So does
our support.
A suspicious message. A bad purchase. Someone who wasn’t who they said. Get a real person to help you make sense of what happened.
From $119/year. Cancel future renewals anytime.
People who care.
Not another support loop.
shieldmanSM · 0248
Missing order.
Review complete
Private & secure
Bad seller? Meet your backup.
Real people.Clear next steps.Always in your corner.
Real people.Clear next steps.Always in your corner.
WHY WE SHOW UPThe fight for
The fight for
a fairer internet.
Behind every bad purchase is a real person. This is the conversation we care about: helping people get heard, and pushing for a better internet.
Scams take many forms.
Your backup stays the same.
Your membership includes advocacy support across every scam category below. Explore the examples, understand the warning signs, and bring your situation to your team.
Online shopping scams
Fake shops, misleading listings, and sellers who disappear.
Phishing & impersonation
Suspicious texts, fake support, and urgent account warnings.
Identity theft
Unfamiliar accounts, exposed information, and recovery steps.
Investment & crypto scams
Fake platforms, impossible returns, and withdrawal demands.
Romance scams
When an online relationship becomes a request for money.
Other scam types
Job offers, prize demands, fake support, and unfamiliar situations.
Different scam. Same place to start.
Fake job, strange payment request, or something you can’t quite name? We’ll help you organize what happened and understand the next steps.
Good people.
In your corner.
Meet the humans behind your next move.
Try an examplePick the problem.
Pick the problem.
Meet your backup.
A real person.On your side.
Make the tracking count.
Bring your receipt and tracking history. Your advocate helps you work out the next step.
People make the differenceA human response
A human response
to an online problem.
No more explaining everything to another support bot. Your advocate gets the context, knows the next step, and stays in the conversation.
A clear path forwardFrom chasing replies
From chasing replies
to making a case.
Tell us what happened. We’ll help you work out what to do next, then stay with you through it.
- 1
Bring us the problem
Share what happened, who was involved, and any messages or receipts you have. After joining, request an introductory call from your workspace.
- 2
Get an honest assessment
Your advocate reviews the facts and explains the available options, in plain language.
- 3
Move forward, together
Clear correspondence, reporting guidance, and appropriate escalation. For shopping disputes, that can include merchant or marketplace outreach.
Your case, moving forwardIn progress
Online purchase · Example case
The order that never arrived.
Order receipt.pdf Added to your case
ReportedReviewedTaking action
One place for the whole picture.
Messages, evidence, and updates stay together.
Messages, evidence, and updates stay together.
Good people.
A shared purpose.
Listen closely. Understand the problem.
Work together on what comes next.
Keep living your lifeYou have better things
You have better things
to do than chase
a bad seller.
Bring us the receipts, the messages, and the frustration. We’ll help you turn it into a clear next step.
Meet your backupMore than advice.
Actual follow-through.
From “what now?” to a clear next move.
Explore how your case comes together.
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Someone who gets the whole story.
Your advocate reviews the context and talks through your options. Same conversation. No starting over.
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Keep the case moving.
Build a clear request, follow up, and assess the available escalation routes with your advocate.
A real effort. An honest view of your options. Outcomes depend on your case.
See how membership worksNext available advocates.
A real person for your next step.
Your story matters. Bring it to someone who listens.
Checking availability…
Meet the advocacy team
- Elijah Aquino
- Nathaniel Torres
- Sean Rodriguez
- Anthony Stein
- Michael Nu
- Alvin Reyes
- Joseph Plantinga
- Adriana Mendez
- Efren Villar
- Ryan Clark
- Vanesh Arapathan
- Amber Phillips
- Juan Valore
- Katarzyna Kowalski
- Yelena Shmidt
- Orla Connolly
- Emanuele Rossi
- Vasillio Rossi
Less worry.
More backup.
One membership for you.
Or backup for your immediate family.
For you
Individual
A real advocate to help you assess a scam, organize the facts, and plan your next move.
$119/ year
Billed annually. Cancel future renewals anytime.
Start my membership- A dedicated advocate on your cases
- Scam assessment and practical next steps
- Merchant and marketplace escalation
- Direct messaging and an organized case record
- Unlimited reasonable cases
- Practical reporting guidance
- An introductory call after joining
For your immediate family
Family Protect
The same dedicated advocacy for your immediate family, with one point of contact.
$179/ year
Billed annually. Cancel future renewals anytime.
Choose Family- Everything in Individual
- Support for your immediate family
- A dedicated family case manager
- One place to keep your family’s cases
- Priority support
No fake discounts. No countdown timers. We’re the ones who fight that.
Membership is an advocacy service, not insurance or a refund guarantee. Court costs and formal attorney representation are separate. Read billing & cancellation.
What does Shieldman actually do?
We help you assess suspected scams, organize evidence, and identify practical reporting or dispute routes. For online purchases, your advocate can also support seller outreach and appropriate escalation. Case support depends on the facts and available routes; we explain the scope before proceeding.
Which scam types are included?
Your membership includes advocacy support for every scam category in our library: shopping, phishing and impersonation, identity theft, investment and crypto scams, romance scams, and other personal scams such as fake jobs, rentals, prizes, charities, and recovery offers. We help assess the situation, organize evidence, and work through available next steps. The exact actions depend on your case.
Will you get my money back?
We can’t promise a refund, replacement, compensation, or any particular result. What we provide is dedicated, best-effort advocacy. Outcomes depend on the facts, timing, and decisions of the seller, marketplace, bank, or other parties.
Is this insurance?
No. Shieldman is a consumer-advocacy membership. You pay for people, expertise, and case support. We do not insure purchases or pay out claims.
Can you help with something I already bought?
Possibly. Contact us with a brief description before joining so we can assess whether it is within scope. Purchase dates, evidence, and third-party dispute deadlines all matter.
Have someone on your sideWhatever happens next.
Whatever happens next.
Have someone on your side.
Get protected
From $119/year. Cancel future renewals anytime.
Have an existing dispute? Talk to us first.